This
morning I headed to Bill's in Richmond to meet some girl friends for
brunch - how Sex and the City of me! I've been to various Bill's
restaurants many times before, but only for dinner - never for brunch. I
love their halloumi & hummus burger, as well as the warm mini
doughnuts with strawberries and chocolate sauce for dessert. Just the
thought of those are making me hungry! In all, my experience at Bill's
has always been pleasurable, and I was excited when they opened a new
restaurant in my hometown of Richmond last year.
Unfortunately
though, I had a mixed experience when I headed in for brunch this
morning. I ordered the eggs florentine and it really was tasty, but my
order didn't arrive as described on the menu - they had forgotten to add
the pumpkin seeds. Not the end of the world I guess, but unfortunately
the service was pretty shocking too. We ordered some hot drinks, which
didn't arrive for at least 20 minutes. Then I discovered they had
weirdly given me a jug of soya milk (which I hadn't ordered) to go with
my tea - maybe they were out of normal milk?! To top it all off our
waitress came across as pretty grumpy and was rude when we (quite
rightly) questioned an incorrect amount on the bill.
Enough
of the negatives though, I don't like to moan too much! I really
enjoyed my food. Here was my eggs florentine, which they described as
free ranged poached eggs on toasted English muffins with spinach,
hollandaise and pumpkin seeds (which mine sadly lacked). Sorry the photo
quality isn't that marvellous.
Reasonable
for £7.35 in my opinion - it was really tasty and the perfect portion
size for me. In total I paid £12 which included my eggs, a generous pot
of tea, a cloudy apple juice and my share of the tip. Not bad for brunch
in a pretty expensive town like Richmond!
I
do really love the food at Bill's, and I have always had good service
there in the past (I especially love the Islington restaurant - the
staff were so friendly and attentive when I was last there one busy
Friday evening in May). My slightly unfortunate experience won't put me
off from going back there again because I do think Bill's is a great
chain, I was just a little disappointed today.
If
you've never eaten there before I would urge you to try it. They seem
to be expanding all the time which is a sign of how popular they are -
I've just noticed they've opened a new restaurant in Putney. No doubt
I'll be trying that one out next!
Lisa x
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